Answer 12 quick questions and see your readiness score instantly, with a list of the gaps to fix.
1. Do you know which standard(s) your customers or tenders ask for?
2. Do you have a written policy and measurable objectives (e.g. quality or safety)?
3. Are your key processes written down in a way staff actually follow?
4. Are roles and responsibilities clear, including who looks after compliance?
5. Do you identify and record business risks and opportunities?
6. Do you keep records of staff training and competence?
7. Do you log customer complaints and fix the root cause?
8. Do you check and monitor key suppliers and subcontractors?
9. Do you know your legal obligations (WHS, environmental, privacy)?
10. Have you done an internal audit in the last 12 months?
11. Does management formally review performance at least once a year?
12. Do you have a target date for certification?
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