Cert360 provides comprehensive ISO 17020 certification services in Australia, supporting inspection bodies in establishing credible, impartial, and technically competent inspection management systems. We help organisations demonstrate consistency, independence, and reliability in inspection activities across regulated, industrial, and commercial sectors.
Our ISO 17020 approach focuses on practical inspection controls, clear organisational structure, and strong impartiality safeguards. By aligning inspection processes with international requirements and real operational practices, we support inspection bodies in achieving accreditation while strengthening confidence in inspection results and decisions.
ISO 17020 is an internationally recognised standard that specifies requirements for the competence of bodies performing inspection. It ensures inspection bodies operate impartially, consistently, and competently while delivering reliable inspection results.
The standard addresses organisational independence, impartiality, personnel competence, inspection methods, reporting, and management system controls. ISO 17020 applies to inspection bodies across construction, engineering, manufacturing, energy, transport, agriculture, and regulatory inspection services.
ISO 17020 accreditation provides assurance that inspection activities are carried out independently and objectively, with technically valid methods and competent personnel. A structured inspection management system improves consistency, transparency, and confidence in inspection outcomes.
Accreditation also supports regulatory acceptance, contractual requirements, and stakeholder trust. Inspection bodies accredited to ISO 17020 gain recognition for competence and impartiality, enabling participation in regulated inspection programs and high-value contracts.
We conduct a detailed review of your inspection activities, organisational structure, and management system against ISO 17020 requirements. This identifies gaps related to impartiality, competence, and process control.
Our consultants develop customised inspection manuals, procedures, reporting formats, and impartiality controls aligned with your inspection scope and operational activities.
We support the implementation of inspection controls, competence requirements, and impartiality safeguards across inspection operations and field activities.
Internal audits verify system effectiveness, inspector competence, and compliance with ISO 17020 requirements before accreditation assessment.
We provide full support during accreditation assessments, including evidence preparation, staff guidance, corrective action management, and assessor follow-up.
We review your inspection activities, independence requirements, and regulatory obligations to define an accurate and compliant accreditation scope.
Impartiality risks are identified, assessed, and controlled to ensure objective inspection outcomes without conflicts of interest.
Inspection procedures, reporting controls, competence requirements, and management system elements are implemented across operations.
Inspectors and managers receive targeted training on ISO 17020 requirements. Internal audits confirm readiness for assessment
The external assessment is conducted, findings are resolved, and ISO 17020 accreditation is granted upon successful compliance verification.
ISO 17020 confirms that inspection bodies perform technically valid and reliable inspections.
Structured controls ensure inspection decisions remain objective and free from undue influence.
Accreditation supports compliance with Australian regulations and inspection contract requirements.
Standardised procedures improve accuracy, transparency, and repeatability of inspection results.
Ongoing reviews strengthen inspection performance and system effectiveness over time.
Partner with Cert360 to build an inspection management system that demonstrates competence, impartiality, and regulatory credibility. Our consultants guide inspection bodies through every stage of accreditation with clarity and confidence.
Cert360 is trusted by inspection bodies across Australia for delivering structured ISO 17020 certification services. Organisations rely on our expertise to reduce assessment risks, strengthen inspection integrity, and maintain accreditation with confidence.
As a trusted ISO 17020 service provider, Cert360 supports inspection bodies seeking robust, sustainable, and audit-ready inspection management systems aligned with international expectations.
Discuss your inspection scope, impartiality requirements, and accreditation objectives with our experts. Cert360 provides tailored ISO 17020 solutions supporting long-term inspection credibility.
Inspection body management systems accreditation ensures inspection activities are impartial, consistent, and technically competent. ISO 17020 strengthens confidence in inspection decisions and organisational integrity.
Our team provides structured guidance, inspection documentation, and full accreditation support from planning to approval. Speak with our consultants to understand ISO 17020 requirements tailored to your inspection body.
Impartiality, independence, confidentiality, and ethical inspection conduct.
Organisational structure, authority, and responsibility for inspection activities.
Competence of inspectors, facilities, equipment, and supporting resources.
Document control, corrective actions, internal audits, and continual improvement.
Corrective actions, process optimisation, and enhancement of teaching, learning, and administrative processes.
An international standard for the competence of inspection bodies.
By implementing compliant inspection systems and passing an accreditation assessment.
Improved credibility, impartiality, regulatory acceptance, and inspection consistency.
Professional support for implementing, auditing, and maintaining inspection accreditation systems.
Services supporting management system implementation, audits, accreditation, and ongoing compliance.